USA ORDERS OVER $40 SHIP FREE
Frequently Asked Questions
Some common searches are: Delivery, Photo Upload, Multiple Pets...
How long will it take to get my order?
It takes 1-2 days for us to design your custom socks. Once shipped, you can expect delivery in 1-2 weeks. For international orders, you can expect delivery in 2-3 weeks.
What if I don’t like my custom socks?
That’s fine! Send us an email and we’ll work with you to make it right.
Will just my dogs face be on the socks?
Yes! Our designers will make sure to crop everything else in your photo out.
What makes a good photo?
1.) Photo is taken in a well lit area.
2.) Close up. This will allow us to get a good crop of your pets face.
3.) Avoid overhead or blurry photos.
Will just my pets face be included?
Yes! We’ll make sure to remove everything else.
Can I see what my socks look like before shipment?
Unfortunately we do not have a system setup for this. However, if your photo doesn’t meet our quality standards, we’ll reach out to you for a new one. We want you to love your LuluPup socks!
Do you just do dogs?
Nope! Any living creature, we can do.
Will the ink fade over time?
We use a high quality printing process called sublimation. If you care for your socks properly, they will remain vibrant and comfortable after numerous washes!
What is the best way to wash my socks?
We recommend washing them inside-out inside cold water. When drying, tumble dry low. Washing your socks with other clothing will not affect its quality.